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Prescriptions
You are able to order repeat prescriptions and discuss your medication queries with our dispensary team at the Windrush Medical Practice.
- If we dispense medications for you at the Practice, please allow 3 working days before coming to collect your prescription.
- If you collect your prescription from any other pharmacy, please allow 5 to 7 working days before coming to collect your prescription.
- We do not accept repeat prescription requests over the phone.
Ordering a Repeat Prescription
When you order a prescription online, you can have it sent electronically to a pharmacy of your choice. This is called a nomination.
Order online
- Request a repeat prescription online
- Use your NHS account (through the NHS website or NHS App)
In Person
Dropping off a repeat prescription slip or letter at our dispensary letterbox, stating which medications you wish to receive and where you would like them to be sent.
Order using the Dispensary
Windrush Medical Practice is proud to have our own dispensing pharmacy within the Practice. You can find our dispensary on the first floor, opposite our reception in the waiting room. This service is used by some of our patients who may live more than 1 mile away from their closest pharmacy. The dispensary team can also answer any queries you have regarding your medications.
Your Local Pharmacy
Pharmacy Ordering
Your pharmacy can order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the Pharmacy of your choice for more information if you wish to use this service.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Questions About Your Prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription, please contact us.
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
When going abroad you can take your NHS medications with you.
Please visit the NHS website for the latest Prescription Charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
Further Information
Medication requests from the hospital
If you are seen in a consultant clinic at the hospital and the doctor thinks that you should start treatment immediately, a 14-day supply of the medication will be prescribed and dispensed by the hospital.
If your consultant asks your GP to consider starting or continuing treatment, then they should give the GP notification in adequate time, including the diagnosis and drug therapy.
Information about the medication, the clinic attended, and, if known, the name of the doctor who recommended the medication should be provided when making the request.
Once this information is received, please allow 3 working days for a prescription to be issued. You do not need to book an appointment.
Frequently asked questions
Do you take private prescription requests?
We may be able to accept your private prescription request. Private prescriptions will be charged depending on the cost of the medication. If the patient chooses to take the prescription away for dispensing then a private prescription fee of £19.20 is payable. If the private prescription is dispensed by the Windrush dispensary then the fee is waived.
To request a private prescription, please contact us online
What is your 28 day prescription policy?
The NHS recognises that a 28-day repeat prescribing interval makes the best possible balance between patient convenience, good medical practice and minimal drug wastage.
The British Medical Association notes that “Prescribing intervals should be in line with the medically appropriate needs of the patient, taking into account the need to safeguard NHS resources, patient convenience, and the dangers of excess drugs in the home.”
NICE Guidelines support 28-day prescribing and recommend that medicines are prescribed for no more than 30 days (prescribing larger quantities puts the supply chain at risk).
The benefits of 28-day prescribing include:
- Reducing the amount of medicine which is currently wasted when your doctor stops or changes your medicine.
- Reducing the potential for error when your medication is changed in the middle of supply.
- Increased safety as you will not have multiple containers of the same medicine meaning it is likely to reduce the number of mistakes made by, for example, elderly patients, and it will also reduce the risk of potential poisoning of young children.
- Many medicines are supplied in 28-day packs, allowing you to check that you have taken your medication each day. You will start and finish the container of each medicine on the same day of the week, meaning it will be easier for your doctor to review all of the repeat medicines you are taking and to see when you have not ordered your medicines.
- Financial losses due to medicines waste represent a direct loss to patient care. Since 28-day prescribing reduces medicines waste, this in turn has a positive impact on patient care.
I have unused old medications. What should I do with these?
We are able to take your unused old medications and safely dispose of them at our dispensary.
Please do not dispose of your unused old medications in household waste or down the toilet.
Can a pharmacist help with my condition instead of seeing my GP?
You are able to visit any pharmacy for advice on minor conditions. You may also receive a prescription directly from that pharmacy if they recommend it.
I’ve just been prescribed new medication / I’ve been on my medication for a long time. Will I be seen for a medication review?
We may ask you to come in for a regular review if you have a repeat prescription. We will be in touch when you need to be seen for a review. This may be done by a face-to-face appointment or a telephone appointment.
If you would like to request a medication review, please contact us online
Do you supply and stock dosette boxes?
We may be able to provide and stock dosette boxes.