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Feedback and Complaints
Get in touch with your compliments, comments or concerns.
Complaints and Feedback
We are continually looking to turn patient feedback into real improvements in the services we provide. We use it to focus on the things that matter most to our patients, carers and their families.
Friends and Family Test
The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.
Complaints
If you've had a bad experience we'd also like to know. View our complaints procedure.
Google Reviews
If you have had a positive experience with our practice, we would like to invite you to leave a review on Google.
Practice Performance
GP Patient Survey
The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.
Care Quality Commission
The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.
Our overall CQC Rating was: Outstanding