Appointments

Non-Urgent / Routine Appointments

How to book:

  • Via Online Services – (you will need a username and password for this service)
  • Calling the Practice: 01993 702911
  • Visiting during our opening hours

For non-urgent matters it is important that we offer continuity of care, therefore please book with your own doctor.

The wait for a routine appointment may be up to three weeks (a bit longer if your doctor is on leave) therefore please allow for this when booking.

Please remember that: Patients are normally seen at pre-booked appointments for one person only. Most GP and nurse appointments are of 10 minutes’ duration and are generally for one problem. If you wish to discuss more complex matters and feel you may need additional time, please speak to the receptionist when you book.

Urgent Appointments

  • Urgent Morning appointment –  please contact before 10.00am
  • Urgent Afternoon appointment –  please contact before 3.30pm

Extended Hours Appointments

How to book:

  • Via Online Services – (you will need a username and password for this service)
  • Calling the Practice: 01993 702911
  • Visiting during our opening hours

Additional surgeries are held on Fridays between 7.30am – 8.00am and at 6.30pm (on Friday evenings the surgery is not open, once patients arrive we close the door).

Practice Nurse / Health Care Assistant Appointments

How to book:

  • Blood tests and Minor Illness Clinics:
    • Can be booked online (Minor Illness clinic appointments will be available 24 hours in advance) or you can ring or visit the practice.
  • Practice Nurses, Assistant Practitioner or a Health Care Assistant for other matters:
    • You will need to ring or visit the practice to make an appointment.

Telephone Consultations

How to book:

  • Calling the Practice: 01993 702911
  • Visiting during our opening hours

Telephone consultations take place during normal surgery hours, when instead of attending the practice, patients will be telephoned directly by their GP. They can be used to discuss test results or to ask for advice about managing a long-term health condition, such as asthma, but should not be used for general enquiries.

We offer extended telephone appointments Monday – Thursday from 6.30pm – 7.00pm. These are pre-booked and the surgery is not open during these times.

When making your telephone consultation appointment please tell the receptionist that you would like a call back rather than a face to face consultation.

Appointment Cancellations

Please cancel your appointment if you are unable to attend. Your appointment can then be used by another patient.