May 2016

Online Responses

How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?

Options Total
Extremely Likely 2
Likely 1
Neither Likely nor Unlikely 0
Unlikely 1
Extremely Unlikely 1
Don’t know 0
Total Responses 5

Responses from within the practice

How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?

Options Total
Extremely Likely 11
Likely 1
Neither Likely nor Unlikely 1
Unlikely 0
Extremely Unlikely 0
Don’t know 0
Total Responses 13

We thank our patients for their comments, a sample of which we have published below

“We are about to move to W Sussex after 41 years in Witney and are so sorry to be leaving you all behind in this EXCELLENT practice. Thank you so much.”

“I have always had outstanding help and support on the occasions I have needed to consult a doctor. All staff are helpful, pleasant and caring.”

In the main the comments that we receive are positive and we are always disappointed to receive negative feedback as we aim to provide an excellent service all of the time.

We are listening to the feedback you have been giving us and this is what we are doing…

  • You have been telling us that you are finding it difficult to make an appointment to see your GP. We are looking at ways in which to improve this situation during a very turbulent time for General Practice. Please remember to cancel any unwanted appointments in a timely manner to maximise patient access to clinicians. Thank you.