Diabetic Patients – Feeling Unwell

If you are unwell with diabetes you are advised to seek medical help urgently the same day.

Some medications may need altering during this period and further guidance can be found by clicking the following link: www.diabetes.org.uk/life-with-diabetes

Diabetes UK

From care and support to prevention, campaigning, fundraising and research, we’re tackling the fastest-growing health threat in the UK. Find out more

Message for our patients with diabetes

As you know, as part of your diabetes annual review, urine testing is really important to look for early signs of kidney damage. We do this through a test called the albumin: creatinine ratio (ACR) test, which looks for small amounts of protein in the urine.

We know people struggle to do the test, and many would prefer to avoid the clinic and test at home wherever possible. That’s why we are offering a new, NHS funded service to allow people to do this test at home with a kit and a smartphone.

If you meet the criteria for the new service, you will receive a text message (or a letter) about this testing process, which is run by Healthy.io.

If you want to find out more, please click here: www.lp.healthy.io/minuteful_info.

The text message is not a scam; you do not need to pay for the service, and if you would rather opt out of the process you can say at any time. If you want to speak to their customer support team, you can call them on 020 7183 7939.

Diabetes Care Reviews

We aim to invite most patients with diabetes in their birth month for a review.

We advise you to bring home average blood pressure readings as these are more accurate and will reduce the need for us to repeat this over time at the practice. We encourage you to have your own home blood pressure monitor and to keep records of your blood pressure to help optimise your care.

Please bring a urine test clearly marked ‘for ACR’ to every diabetes review appointment. We will contact you with the results.

New Diabetes

If you are an adult who has recently been diagnose with diabetes, please see the link below with recommended reading.

The practice will aim to invite you within a month and it is helpful for you to have familiarised yourself with this information: www.diabetes.co.uk/newly-diagnosed.

If you are unwell before seen in the clinic please phone the practice.

Diabetes and Driving

Please see the links to rules and guidance about diabetes and driving. This is especially important if you are treated with insulin or other medication that could potentially cause hypoglycaemia:

Website: GOV: Diabetes and Driving

Website: Diabetes UK: Driving when you have Diabetes


Most people with diabetes over the age of 40 are recommended to consider starting a statin medication (usually atorvastatin 20mg) to reduce vascular risk i.e., heart attacks/strokes etc.

You can read more about this at NHS.UK: Statins

If you are not on a statin medication and wish to be, please confirm that you have read the information above on the link and contact the clinical pharmacist to request this: Ask the Dispensary a Question

Further Information

For more information about diabetes and how to treat it visit NHS – Diabetes

During the Coronavirus Pandemic

Please follow the government advice to keep yourself safe.

Website: NHS: Coronavirus (COVID-19)

The diabetes UK website has a useful section covering a range of aspects about diabetes and coronavirus

Website: www.diabetes.org.uk

Oxford Health are providing an urgent clinical advice hotline number is 01865 857 357, 8am until 4pm. (Outside this time is 0300 3047777)

Patients can also email this service dsnop.ocdem@nhs.net

The practice or 111 can be contacted by phone in the usual way.

Clinical non urgent questions on our can be sent though our website

Website: www.windrushmedicalpractice.co.uk

The practice will defer the majority of ‘in practice’ routine diabetes monitoring reviews.

The team will be moving to virtual reviews by phone during this period. Please wait to be contacted about your routine review.

Glucose Self Testing

If you are on insulin or other medicines that can cause low glucose (like gliclazide) then you should have a working glucose meter and test levels as recommended (see link below). If you do not have these please ask our dispensary team using the Ask Dispensary A Question form.

How often should you test you blood glucose? How Often Do I Need to Test My Blood Glucose (diabetes.co.uk).

For further information on checking you blood sugar levels please visit: www.diabetes.org.uk – Checking your blood sugar levels.

National Diabetes Audit

If you have diabetes, non-diabetic hyperglycaemia, impaired glucose tolerance or pre-diabetes, your GP practice will share information about your diabetes care and treatment with the NDA. The type of information and how it is shared, is controlled by law and enforced by strict rules or confidentiality and security. Find out more

See the results of past audits